Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods. If you have ordered several goods as part of a single order and these are delivered separately, the cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods. Has. If you have ordered goods that are delivered in several partial shipments or pieces, the cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last partial shipment or the last piece have or has. Have you ordered goods,

In order to exercise your right of withdrawal, you must send a clear declaration to us (Email: support@mt-ge.com) (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but this is not mandatory. If you make use of this option, we will immediately send you a confirmation (e.g. by e-mail) of the receipt of such a cancellation.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

The right of withdrawal does not apply to the delivery of:

Goods that are not prefabricated and for the manufacture of which an individual selection or determination by you is decisive
Goods that are clearly tailored to your personal needs
Sealed goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery (e.g. electric toothbrushes)
Sound or video recordings or computer programs in a sealed package, if the seal has been removed after delivery
Newspapers, magazines and magazines with the exception of subscription contracts.

Consequences of withdrawal

If you withdraw from this contract, we will have given you all the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. Deviating from this, we bear the costs of the return of goods that can be sent as parcels if you use the enclosed return slip for the return or if you – if a return slip is not included – use the return slip provided by us on request. In the case of a return of goods that cannot be sent as a parcel, the costs of the return are estimated at a maximum of approximately the amount specified as the shipping costs for the shipment. In the case of goods that cannot be shipped by parcel, we will organize collection from you on request, please contact us. If you make use of this option, the costs to be borne by you for the return will be the same as the amount specified for the shipment.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Withdrawal form

If you want to cancel the contract, please fill out this form and send it back to:


E-Mail: support@mt-ge.com

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
– Ordered on (*) / received on (* )
– Name of the consumer (s)
– Address of the consumer (s)
– Signature of the consumer (s) (only if this is communicated on paper)
– Date
(*) Delete as appropriate.